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Member Portal — Profile

Overview​

The Profile page displays the patient's personal information pulled from their medical record. It is read-only — patients cannot edit this information directly in ChartChat.

URL: /profile


Profile Photo​

A circular avatar is shown at the top of the page.

  • Click the avatar (or the camera icon that appears on hover) to upload a new profile picture
  • Accepted formats: any image file (JPEG, PNG, etc.)
  • Maximum file size: 5 MB
  • The image is automatically resized to 256×256 pixels before saving
  • The updated photo appears immediately in the profile header and in the top navigation dropdown

Personal Information​

FieldSource
Full NameFrom patient record
Date of BirthShown as full date with calculated age
GenderFrom patient record
Marital StatusIf available
Preferred LanguageIf available
RaceIf available (US Core extension)
EthnicityIf available (US Core extension)
MRN / Patient IDsUp to 4 identifiers from the record

Contact Information​

FieldSource
PhonePrimary phone number
EmailRegistered email address
AddressHome address, or first available address

If no contact information is on file, a "No contact information on file" message is shown.


Emergency Contacts​

Shown only when emergency contacts exist in the patient record.

Each emergency contact card shows:

  • Contact name
  • Relationship (e.g. Spouse, Parent)
  • Phone number
  • Email address

Empty State​

If no profile data is available:

"No profile data available."